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- Gina M.Lexington, KY628May 16, 2018
I normally never talk about bad service but I am compelled to do it now . I was completely appalled at the service and treatment from Safeway Moving Company. The salesman Tyier in Lexington, KY comes and meets
You and makes you believe they are going to move you in a 4 hour minimum period . I only had bedroom furniture to move, along with 2 other pieces of large furniture. They packed like turtles . In one box I found a light bulb, a Bible , and a box of Kleenex filled with tons of paper in a box large enough for a tricycle. The quote was 1200 and they ended up charging me over 1700 . For less than 5 miles and no stairs . They gave me a moving team of 2 people . One stayed on personal call or smoking most of the day or complained of having cancer , while the other told me he could help me in his off time .. just don't tell
The company . Then when I called the company and begged for help 3 times that day in tears , at 430 they decided to send 2 men to replace one and one of them also offered to help
Me
After hours ... yes . Very professional.
Safeway is no more than a sleazy crappy company take your money show . Don't use them . Please . You will be sorry .Helpful 0Thanks 0Love this 0Oh no 0 - Jen C.Lexington, KY07Apr 10, 2015
Safeway is under common ownership with Vincent Fister United Van Lines, locally/family owned since 1953. Professional, courteous movers.
Helpful 1Thanks 0Love this 0Oh no 0Business owner information
Amanda C.
Apr 13, 2015
Thank you Jen!
- J W.Dallas, GA017Jul 18, 2019Updated review
Norvell and crew were excellent. I have had professional movers many times in the past 41 years and this move was the best ever. They were more than careful with our possessions and we had 4700 sq ft overflowing with furniture and STUFF! They were polite and extremely efficient and professional. No scratches on the furniture or goofs on the walls or floors of my newly refinished older home or my brand new home 500 miles away. Norvell and his crew moved my daughter several months before us and she was so impressed that there was no chance of us choosing another moving company
Helpful 0Thanks 0Love this 0Oh no 0May 1, 2018Previous reviewI could never say enough good things about Safeway moving. They were professional, courteous, knowledgeable and extremely easy to work with. I had to change my moving date 4 times due to my house closing date in Ga. being moved back. I dreaded calling them each time but Tyler was understanding and considerate and very accomodating each time I called. I added a 1300 pound lawn riding mower to the original list of items and he quickly tackled that problem and let me know how much extra my move would cost. My move went smoothly and was in the price range he quoted. No Surprises, This was my 7th professional move in 41 years and I would NEVER again go with anyone but Safeway. I have endured 1 move from hell, and 5 other moves that I rate from 2 to 3. I would give Safeway a 15 out of 5 They were that good. The driver Norvell and all his crew were as courteous and professional as he was and they wasted no time loading and unloading my possessions. My house that I was moving from had been repainted and spruced up to be put up for sale and not 1 goof was made on the falls or floors. Not 1 ding, scratch or anything. THANK YOU SAFEWAY!!
- Nicole D.Sarasota, FL06Oct 1, 2013First to Review
We honestly don't have anything bad to say! Our family's experience with Safeway Moving was top notch! First let me say, we met with half a dozen moving companies when we were planning our move from Lancaster, KY to Sarasota, FL. We read so many reviews on all of the top interstate moving companies. Safeway = Mayflower. But what sold us is the confidence we got after meeting with Tyler from Safeway. We met with Tyler who surveyed our "inventory" and helped answer our hundreds of questions like a pro - a patient pro at that. We also dealt with Tiffany who was equally wonderful. Tyler was there every step of the way. We highly recommend trusting your move to Safeway! Simply top notch!!
Helpful 1Thanks 0Love this 0Oh no 0 - Frank M.Melbourne, FL051Dec 11, 2014
I called Safeway to help me pack and move from Lexington to Charlotte, NC. The staff was courteous and on time. They did an excellent job packing my goods and worked quickly. They delivered my belongings on time. There were no "extra" unplanned charges. I would hire them again without reservations.
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