Job Details

Full Service BankerFirst State Bank of the Southeast
Job Start Date:07/29/21Type of Position:Full Time
Number of Openings:1
Job Location & Contact:
3620 Walden Drive Suite 100
Lexington, KY40517
6062489543
Job Description:
The Full Service Banker performs sales and services functions in a traditional Branch. The position is responsible for Teller duties by accurately processing transactions and providing prompt, efficient customer service and acts as a consultant to customers by educating on products and services, conducting customer financial profiles, identifying customer needs, cross-selling and up-selling opportunities. The position is relied upon to facilitate lending processes and contributes to the financial growth of the banking center. The Full Service Banker performs a broad range of banking center operations activities providing services to customers while demonstrating First State Bank's Vision, Purpose, Expectations and Values. Responsibilities Include: • Applies need-based sales techniques and conducts customer financial profiles to attract, expand, and retain customer relationships by identifying products and services to enhance the customer relationship with the Bank. • Operates the teller drawer, performs varied account and customer servicing accountabilities. Performs accurate transactions, balancing each day and verifying cash totals. • Administers lending processes, educates customers regarding lending options, completes thorough loan applications and documentation and facilitates lending determination systems and processes. • Proactively communicates with current and prospective customers to educate, ensure understanding, resolve issues, develop and maintain customer loyalty and solicit customer feedback to improve bank performance. • Maintains knowledge of banking products and promotions. Accountable for achievement of defined sales and service goals. Required Knowledge, Skills and Competencies: • Able to effectively and persuasively express self, using language and grammar in a professional manner. • Able to plan and organize professional schedule to achieve strategic goals within or ahead of established time frames. • Highly motivated team-player with ability to develop and maintain collaborative relationships. • Able to research, analyze, identify viable options, draw sound conclusions, present findings and make thoughtful recommendations. • Able to be flexible and supportive reacting swiftly to change and adjusting priorities. • Thorough knowledge of banking policies, procedures, products and services. Computer proficiency. Demonstrated commitment to quality customer service and ability to meet or exceed sales and service goals.
Experience Required:
Industry and Work Experience: • 1 or more years of experience as a Teller in Retail Banking • 1 or more years of experience as a Personal Banker in Retail Banking • Consumer Lending experience preferred, but not required
How to Apply:
Email Resumes and Employment Application (https://www.ourfsb.bank/assets/files/WyxbsCuM) to humanresources@ourfsb.bank
Application Deadline:
Jan 01, 1900